Chatbots make even VIPs feel like “just another customer”
Chatbots save time and money, but elite customers hate them — not because they fail, but because they flatten status. New NHH research explains why.
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Chatbots save time and money, but elite customers hate them — not because they fail, but because they flatten status. New NHH research explains why.
The law commission, which includes NHH researcher Linda Orvedal, has submitted the official report on the Competition Act.
`Fragmented tax rules hinder the free movement of goods, services, capital and labour,´ says Theresa Bührle, one of the researchers behind a new EU report that will be presented in Brussels next year.
NHH rises two spots in the Financial Times’ ranking of Europe’s leading business schools.